Demand forecast
Demand forecast
Once the Demand page has some history of actuals, the system starts predicting the future: how much revenue or how many clients to expect on a given day, and how many people you should schedule. Actuals can be entered by hand, imported as a CSV, or filled in automatically from a Poster till.
How it works
- For every future date the system looks at the same weekdays over the last 6 weeks (a Friday is only compared with Fridays).
- Recent weeks weigh more: if your business grows, the forecast grows with it.
- Only actuals are used — plan values never affect the forecast.
- If there are fewer than two matching weekdays of data, no forecast is shown.
Where to see it
- Demand page — future dates show a dim italic "Forecast ≈ …" and a "people: N" recommendation. Hover the ⓘ icon to see how many days the number is based on.
- Schedule — future days get a "⚑ N" badge in the day header: the recommended headcount. Hover it to compare with what's already scheduled.
How "people: N" is computed
The system divides the forecast by "output per person" — how much revenue or how many clients one working person handled on the same weekdays. It rounds up and never recommends less than the coverage minimum from alert settings.
What's next
- Enter actuals daily — the forecast gets more accurate.
- Configure the coverage minimum so the recommendation never drops below your norm.
- Connect a Poster till so actuals fill in on their own, with no manual entry.
Note: the "scheduled" number in the badge tooltip counts the whole organization, so it may differ from the "On shift" row when a department filter is active there.
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